PRIVACY POLICY

About this Policy

In this Privacy Policy, references to we, us or our, mean Jag Finance & Technology (JagFT). In this Policy, references to you, mean the individual whose personal information (as defined below) we collect, use and process. In this Policy, references to the Site, mean the website at the following URL: www.JagFT.com. We take our obligations under Privacy and Data Protection Law very seriously. This Policy sets out how we will use the personal information that we obtain, generate and process. Your personal information will be held and used in accordance with this Privacy Policy. This Privacy Policy may change from time to time and therefore you should review it regularly. It was last updated in March 2020.

Who we are

We are the ‘Controller’ of the personal data you provide to us, as we make decisions on what information we hold and what we do with it. Our policy is to manage information and information security, in line with current applicable Data Privacy Laws. Should you have a concern regarding our management of your personal data, or need further information, here are our contact details: Jag Finance & Technology, 477 Boundary St, Spring Hill, 4000 Queensland, Australia.  Email: [email protected]

Your Privacy

We process some personal data, in order to, answer your enquiries, to manage your orders, to deliver our services and to provide you with a quality website experience. This Privacy Policy outlines what data we collect, why we collect it and how we manage it, whilst we are holding it.

What personal data we collect and why we collect it

When visiting our site, or placing an order, you may be asked to enter your name, email address, phone number or other details.

Why do we need it?

We require this basic personal information to, enable you to subscribe to our services, help us to fulfil and manage our contractual services, improve your experience of using our website and help you to send enquiries to us and for us to manage them. We do not collect any personal information from you that we do not need to facilitate these tasks.

When do we collect it?

We collect information from you when you visit our website, log in, place an order, make an enquiry, request a call back, leave a message, subscribe to a newsletter, fill out a form, use LiveChat, open a Support Ticket, or otherwise enter information on our site. We may also obtain personal data about Customers from third parties, such as LinkedIn and other publicly accessible sources.

How do we use your information?

We may use
the information for the following purposes:

• To
efficiently process your transactions and orders. Here our lawful basis is
contract

• To provide
services and information to manage and fulfil your contracts. Here our lawful
basis is contract

• To enable
us to respond efficiently to your enquiries and support requests. The lawful
basis is contract or legitimate interests

• To allow
you to navigate more easily around our website. Lawful basis is legitimate
interests

• To send
periodic communications regarding our services or other similar products and
services. We will only do this if you have consented to receiving the
information.

How do we protect your information

Your personal
information is contained behind secured networks and is only accessible by a
limited number of persons, who have special access rights to such systems and
are required to keep the information confidential.

We implement
a variety of security measures when a user enters, submits, or accesses their
information to maintain the safety of your personal information. Where
necessary we will carry out a DPIA (Data Protection Impact Assessment) to
identify, minimise and manage the privacy and compliance risks of new projects
and policies, whilst allowing the aims of the project to be met where possible.

With whom do we share your personal information?

All the
personal data we collect is managed by our authorised staff in Australia. We
may also appoint third party service providers (who will operate under our
instructions) to assist us in providing information, products or services to
you, in conducting and managing our business, or in managing and improving our
Services. Jag Finance & Technology may share your personal data with these
affiliates and third parties to perform services that the third parties have
been engaged by Jag Finance & Technology to perform on our behalf, subject
to appropriate contractual restrictions and security measures.

If you have
any questions about the third party companies, which we use, please contact us.
We reserve the right to share any information that is not deemed personal data,
or is not otherwise subject to contractual restrictions. Jag Finance &
Technology Privacy Policy We may have an obligation to share your personal
information with other third parties, such as the Police and other law
enforcement agencies: where we are under a duty to do so, to comply with any
legal, professional or ethical obligation (such as to comply with anti-money
laundering obligations); or to enforce or protect any of our rights, property
or safety (or those of our members, employees or clients).

Do we use ‘cookies’?

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. We may use technology to track the patterns of behaviour of visitors to our Site. Cookies are small files that a site, or its service provider, transfers to your computer’s hard drive, through your web browser (if you allow).

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date. For instance, we may use cookies to help the system remember and process the items you have ordered, and they are also used to help us understand your preferences based on previous or current site activity. This enables us to provide you with improved services and navigation round the site.

The Google Analytics cookies used by our site are not used for targeted marketing, only for website statistics. Find more information on Google Analytics cookies here.

Embedded content from other websites

We include links on our Site that will enable you to access the websites of third parties, directly from our Site. Each third party operates its own policy regarding the processing of personal information and the use of cookies, on its website and you are advised to read the Privacy Policy and Cookies Policy on the relevant website. We do not accept any liability or responsibility for that third party’s use of your data or their use of cookies.

How can you manage your personal information?

If you are a customer, we will retain your data for as long as national laws and accounting regulations require us to and to manage any outstanding unanswered queries. We will then delete it. You can opt out of receiving marketing communications at any time, by contacting us using the details above, or unsubscribing using the link in the marketing emails we send to you.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu, to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient, may not function properly.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

What are your rights with regards to your personal data?

You have
several rights regarding the processing of your personal data.

• You have
the right to have your personal data corrected, if it is not correct or
incomplete. Please contact us to update the information

• You can ask
us to stop sending you marketing communications

• You have
the right to have your personal data deleted under certain circumstances. If
you want to do this, please let us know using the details provided. Please note
that we may not be able to support you efficiently without your contact details

• You have
the right to have data transferred to another party. Please ask us if this is
what you would like to do

• You have
the right of access to your data. Please contact us with a specific request and
we will let you know what personal data we hold

• You can ask
us to restrict the processing of your personal data

• You can
object to us processing your information

• You can ask
us if we are carrying out any automated decision making or profiling using your
data

Privacy Settings
We use cookies to enhance your experience while using our website. If you are using our Services via a browser you can restrict, block or remove cookies through your web browser settings. We also use content and scripts from third parties that may use tracking technologies. You can selectively provide your consent below to allow such third party embeds. For complete information about the cookies we use, data we collect and how we process them, please check our Privacy Policy
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